Changes to orders

If you have inadvertently ordered the wrong product or you need to make any changes to your order, please contact our Customer Services team immediately by calling 0800 0248 975.

Provided we are given sufficient notice, we should be able to change your order prior to dispatch from our warehouse.

In the event your order has been dispatched then you will need to follow the procedures for returning the item – please see our returns information.

Your rights to cancel

You have the right to cancel your order up to 14 days after receipt of the goods. You must notify us in writing if you wish to make a cancellation. The goods must not be used and must be returned to us in the original packaging.

How to notify us: