Deliveries

STANDARD DELIVERY CHARGES (excludes ALL mobility scooters, power chairs, beds, rise/recliner chairs and wheelchairs)

  • £3.75 for orders less than £15
  • £5.75 for orders between £16 – £100
  • FREE delivery for orders over £100
  • Standard delivery is 1-3 working days EXCLUDING Saturdays & Sundays.
  • Standard delivery excludes ALL mobility scooters, power chairs, beds, rise/recliner chairs and wheelchairs.
  • We do not deliver outside the UK.

STANDARD DELIVERY CHARGES FOR MOBILITY SCOOTERS, POWER CHAIRS, BEDS, RISE/RECLINERS, AND WHEELCHAIRS

  • FREE Delivery within Nottinghamshire (1-3 Working Days)
  • Outside Nottinghamshire prices vary upon location and are clearly displayed in your shopping basket.

MISSED DELIVERY AND DAMAGES

Whilst we always try and arrange the best day for your delivery, there are times that nobody is home to accept the delivery.

If you receive your parcel and it has been damaged in transit please let us know as soon as possible by calling us on 0800 0248 975.

You must notify us within 24 hours of delivery of any damage so that we can contact the courier company and have the item collected and replaced for you free of charge.

Recycled Packaging Environmental Responsibility Commitment

There are occasions that we reuse and recycle old packaging materials from other products for your order so please do not be alarmed by this, we are doing our bit for the environment.

We do this for two environmentally friendly reasons:

  1. To reduce our wastage at our warehouse by recycling boxes and packaging, and
  2. To help keep the costs of our products and shipping down while still offering you the best experience possible.

Always open your delivery to make sure the items inside are yours, we don’t mind.

DELIVERY TIMES

We deliver Monday to Friday.

Please note we do not delivery on Saturdays or Sundays.

If there are any special requirements for your delivery, such as leaving it with a neighbour please let us know this when you place your order.