Need help placing an order?

Placing Your Order

Once you’ve found the items you wish to buy and have added them to your basket, you can begin the checkout process by clicking on the ‘Proceed to Checkout’ link which is visible when hovering over the Basket icon on the top right of the page.

As part of the checkout process you will be asked whether you wish to claim exemption from VAT on eligible products. To claim exemption from VAT you must be suffering from a long term illness or disability – please see the VAT Relief section of the Customer Services pages for more details.

If you need help with your order or have any questions, please click here to email our customer services team or telephone;

0800 0248 975
Mon – Friday 9.30am – 5pm

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