VAT Relief

Claiming VAT relief is simple and quick. There are no assessments and you do not need to provide medical proof of any disability or condition.


You will be asked whether you wish to claim relief from VAT during the checkout process. If you do wish to claim you will just need to state the illness or medical condition you are suffering from and tick to confirm that you wish to claim exemption and that the information you have provided is correct. It’s that easy!

In Store

When buying an item in store it is just as easy to claim VAT relief as it is online. Our friendly staff will provide you with a self declaration form where you list your condition, name, address and provide a signature. It takes under a minute to fill out and can help save you a lot of money.

If you are in any doubt whether you qualify for VAT relief, you may want to contact your local Customs & Excise office directly.